Florboxoxo | Flower Policy | Products + Display

Updated: May 7

Here at Florboxoxo, we pride ourselves on prioritizing client experience, and providing quality products is an essential necessity for delivering results. Because our central product is flowers. Our primary focus within our product policy is to build trust with our clients through our timely deliveries and ensure clients receive the best return on investment. - OXO


Production Display vs. Actual Product

Digital displays of the product vary based on computer monitors and mobile screens. Please use the online sample only to estimate the design and color, including but not limited to text, font, and positioning of the imprint and/or photo image. Customers who may need assistance regarding a particular color and flower, please contact us before placing an order. Virtual previews are not final proof as the manufacturer may make necessary positioning and sizing adjustments unless otherwise stated.


Product Proofs

Product proofing and/or floral arrangement mock-ups are not available for retail florals, monthly subscriptions, and Rush Order OXO Weddings + Events. However, floral arrangement mock-ups are available for Full-Service OXO Weddings + Events at least twelve (12) weeks before the scheduled event. Additional costs may incur. The cost of product proofing equates to a single (1) product order. Please communicate a request in the special instructions/notes portion of the order form to request a product proof. Product proofs may take 1-3 days and will affect production time.


Product Cancellation

After viewing a product proof, we may require a cancellation fee in the event of cancellation. In addition, the proof fee will not be refunded. The cancellation fee is determined based on the item ordered and can be quoted by request.


 

Check Out Related Articles...

Flower Policy | Same Day Delivery

We prioritize client experience, and providing quality products is essential to delivering results. Our primary focus within our delivery policy is to build trust with our clients through our timely deliveries and ensure clients receive the best return on investment. Read More


 

About Us | Florboxoxo

Our mission is