Flor Box OXO | What is our Product Policy?
Updated: Feb 18
Here at Flor Box OXO, we pride ourselves in prioritizing client experience and providing quality products are an essential necessity to delivering results. Because our central product is flowers, our main focus within our product policy is to build trust with our clients through our timely deliveries and to ensure clients receive the best return of investment.
- OXO, Flor Box
Production Display vs. Actual Product
Digital displays of product varies based upon computer monitors and mobile screens. Please use the online sample only as an estimate of the design and color, including, but not limited to text, font, and positioning of the imprint and/or photo image. Customers who may need assistance regarding a particular color and flower, please contact us prior to placing an order. Virtual previews are not a final proof as the manufacturer may make final positioning and sizing adjustments unless otherwise stated.
Product Proofs
Product proofing and/or floral arrangement mock ups are not available at this time for retail florals, monthly subscriptions, and A La Carte OXO Weddings + Events. However, floral arrangement mock ups are available for Full Service OXO Weddings + Events. Additional costs will incur. The cost of product proofing equates to a single (1) order of the product. To request a product proof, please communicate a request in the special instructions/notes portion of the order form. Product proofs may take 1-3 days and will affect production time.
Product Cancellation
After viewing a product proof, in the event of a product cancellation, there may require a cancellation fee. In addition, the proof fee will not be refunded. The cancellation fee is determined based on the item ordered and can be quoted by request.
About Flor Box OXO
Here at Flor Box OXO, our team of florists partner with professional arborists to curate a cohesive and creative blend of flowers that are fashionably fun! From classic roses to trendy succulents, we provide gifted floral boxes sent straight to your door with convenience and satisfaction. Our Story
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Serving as a designer and environmental advocate, curating from her home-studio, Naia Geni is excited to launch a new resource for flower boxes. Schedule a flower consultation with our team today!
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